Introduced 30 years ago, data capture has evolved from simple scanning and manual data entry of incoming documents into a key element of full-fledged digital business transformation. The technology has progressed significantly. For today’s enterprises, the rich possibilities for customer interaction and internal communication include a huge spectrum of documents—from email and instant chats to correspondence and telephone transcripts—of which only a fraction is readily available today.

This buyer’s guide, created by IBM, will lead you on a data capture journey, to find the right solution for the capture challenge you face, and put the right plan in place to deploy it. Download now to discover more.